Wheelchairs
At Charter Care Disability Equipment Solutions, we understand that finding the right wheelchair isn’t just about mobility—it’s about reclaiming your independence and enhancing your quality of life. Our premium range combines thoughtful design with superior functionality, all backed by our expert fitting service and personalised support.
We provide personalised assessments in our comfortable and accessible showroom, supported by an experienced team offering expert advice tailored to your needs. With an extensive range of premium mobility solutions, NDIS-approved provider support and assistance with eligible funding, we make it easier to find the right equipment. Our comprehensive after-sales support and servicing also ensures you continue to receive reliable assistance long after your purchase.
The Charter Care Disability Equipment Solutions Experience
At Charter Care, we believe that choosing a wheelchair should be a supportive, stress-free experience. When you visit our showroom, you’ll enjoy:
- Personal appointments in our relaxed, accessible environment
- Complimentary refreshments in our comfortable consultation space
- Easy parking with wheelchair access
- No-pressure, expert guidance from our caring team
- Opportunity to try multiple wheelchair options
- Support with NDIS applications and funding
- Comprehensive fitting and adjustment service
We’re not just here to sell you a wheelchair—we’re here to find the perfect mobility solution that enhances your independence and quality of life.
Tips for Helping Find a Wheelchair
Finding the right wheelchair is a big step toward improved independence and comfort. It’s not just about choosing any model — it’s about selecting one that fits your lifestyle, environment, and physical needs. Here’s a helpful guide to support you in that process.
Consider Your Lifestyle and Environment
The right wheelchair should support the way you live each day. Consider your home layout, including doorway widths, turning space and overall accessibility, as well as whether the wheelchair will be used mainly indoors, outdoors or across both environments.
Your work, study, community activities and transportation needs are also important. Think about how often you travel, whether the wheelchair needs to fit into a vehicle and if you require a lightweight option for easy transport or a more durable model for outdoor use.
Your activity level, hobbies and personal interests can also influence the best choice. Understanding how and where the wheelchair will be used helps narrow down the available options and ensures the final solution is practical, comfortable and suited to your everyday needs.
Choose a Wheelchair That Supports Your Physical Needs
Your physical abilities and support requirements are key factors when choosing the right wheelchair. Consider upper body strength, sitting balance, trunk control and whether the person can self-propel a manual wheelchair or may benefit from a powered option.
It is also important to think about how easily the person can transfer in and out of the wheelchair, along with any pressure management, postural or positioning needs. The right seating system can improve comfort, reduce the risk of pressure injuries and provide the support needed for safer everyday use.
Future needs should also be considered, particularly where a condition may change over time. In these situations, an adjustable or adaptable wheelchair may provide greater flexibility and long-term value. Understanding these physical considerations helps identify a solution that supports comfort, safety and independence.
Key Wheelchair Features to Consider
Frame Design:
- Folding frames offer easier transportation but add weight
- Rigid frames provide more efficient propulsion and durability
- Material options include aluminum, steel, titanium, and carbon fiber
Seating Dimensions:
- Width should allow 2-3cm clearance on each side
- Depth should support thighs while leaving 2-3cm behind knees
- Height should enable proper foot position and transfer height
Wheels and Manoeuvrability:
- Larger rear wheels (24") for self-propulsion
- Positioning affects stability versus maneuverability
- Solid or pneumatic tires offer different benefits
Comfort Features:
- Cushioning options for pressure management
- Backrest height and contour for proper support
- Armrest and footrest adjustability for optimal positioning
To Rent or To Buy? Making Your Decision
Deciding whether to rent or purchase a wheelchair depends on your individual needs, lifestyle, and budget. Here are some considerations to help you choose:
When Renting Is a Good Option
- You need a wheelchair temporarily, perhaps recovering from surgery or injury
- Your condition is likely to change, and you want the flexibility to update your equipment
- You're trying out different types before making a long-term commitment
- You want to avoid the upfront costs associated with buying
When Buying Might Be the Better Choice
- You require a wheelchair long-term, or permanently
- You want a customised fit or specific features that aren’t available for rent
- You prefer to own your equipment and customise it over time
- You are looking for a cost-effective solution in the long run
Tip: Many providers, including CCDES, offer rental programs that can transition into purchase options—this way, you can trial before committing.
Quick Answers to Your Wheelchair Questions
What is a wheelchair and which type is right for me?
A wheelchair is a mobility device designed to support people who have difficulty walking or are unable to walk independently.
The right wheelchair will depend on your mobility needs, physical abilities, lifestyle and how the chair will be used:
• Manual wheelchairs are propelled by the user or an attendant and may suit people with sufficient upper body strength or caregiver support.
• Power wheelchairs use battery-powered motors and can be suitable for people who require greater assistance with mobility.
• Transport wheelchairs are lightweight and designed to be pushed by an attendant, making them useful for occasional trips and appointments.
• Bariatric wheelchairs feature reinforced frames and higher weight capacities.
• Specialty wheelchairs may include sports models, tilt-in-space seating and chairs designed for specific activities.
Our team can help you compare the available options and find a wheelchair suited to your individual needs and lifestyle.
What is a self-propelled wheelchair?
A self-propelled wheelchair has large rear wheels with push rims that allow the user to move the chair independently using their upper body strength.
These wheelchairs are generally suited to people with adequate strength, coordination and mobility in their arms. Features may include:
• Ergonomic hand rims
• Lightweight construction
• Optimised wheel positioning for easier and more efficient propulsion
How much does a new wheelchair cost?
The cost of a wheelchair varies depending on its:
• Type
• Materials
• Features
• Level of customisation
Standard manual wheelchairs are generally more affordable, while lightweight, powered or highly customised models may cost more.
NDIS funding may cover some or all of the cost when the wheelchair is considered reasonable and necessary under a participant’s plan. Our team can help you explore suitable options based on your needs, budget and available funding.
07How much does a wheelchair weigh?
Wheelchair weight varies depending on the model and materials used.
Typical weight ranges include:
• Transport wheelchairs: approximately 14–18 kg
• Standard manual wheelchairs: approximately 15–20 kg
• Lightweight manual wheelchairs: approximately 11–15 kg
• Ultra-lightweight wheelchairs: approximately 8–11 kg
• Power wheelchairs: approximately 35–90 kg
Weight is an important consideration for transportation, self-propulsion and caregiver assistance. Our team can help you compare options that suit your everyday requirements.
07How do I buy a wheelchair?
Our process is designed to help you choose a wheelchair with confidence:
- Book a consultation with our mobility specialists.
- Explore and trial suitable models in our accessible showroom.
- Receive expert guidance on the features, sizing and support requirements that suit your needs.
- Test your shortlisted options in relevant environments where appropriate.
- Receive assistance with eligible NDIS funding requirements.
- Enjoy professional fitting and adjustments.
- Access ongoing support, maintenance and servicing.