Connected Care. Greater Independence. Better Possibilities.
Personalised NDIS support, disability equipment, plan management, and allied health services – all in one place.
Navigating the NDIS and finding the right support can feel overwhelming. Charter Care Services brings together the care, expertise and practical solutions you need to move forward with confidence.
Connected Support for Every Step of Your Journey
At Charter Care Services, we believe everyone deserves the opportunity to live with greater choice, confidence and independence.
Operating nationally, with dedicated teams based in Queensland and New South Wales, we bring together a comprehensive range of disability equipment, allied health services, NDIS plan management and personalised support services under one trusted organisation.
Whether you are looking for mobility equipment, professional therapy support, assistance managing your NDIS funding or help with everyday living, our experienced team is here to make your journey simpler.
We are proud to have supported more than 65 families across Australia, each with their own goals, experiences and stories of resilience.
OUR CORE SERVICES
Everything You Need, All in One Place. Our connected services are designed to support individuals, families, carers and professionals throughout every stage of the NDIS journey.
Who We Can Help
Whether you’re a new participant embarking on a journey with us or an existing member looking to enhance your experience. Discover how Charter Care Services caters to the unique needs of parents, individuals, support coordinators, social workers, participants, and hospitals. Your personalised care journey begins here.
Parents & Families
Individuals
Support Coordinators
Finding the right care and services for someone you love is an important decision.
We work closely with families and carers to provide dependable support, clear communication and greater peace of mind.
Access services and practical solutions tailored to your lifestyle, personal goals and support needs.
Our team can assist you with allied health, equipment, plan management and everyday disability support through one connected organisation.
Connect your clients with a broad range of services through one trusted organisation.
Our team works collaboratively with support coordinators to arrange suitable equipment, allied health, plan management and disability support services.
WHY CHOOSE CHARTER CARE SERVICES
One Provider. More Connected Support.
One Central Organisation
Access disability equipment, allied health, plan management and personalised support services through one trusted provider.
Personalised Solutions
Every person’s circumstances are different. We listen carefully and tailor our services around your needs, preferences and goals.
Experienced and Caring Team
Our team combines professional knowledge with genuine care, respect and understanding.
Clear Communication
We explain your options clearly, keep you informed and provide honest guidance throughout your journey.
Greater Choice and Flexibility
Choose the services, providers, equipment and support arrangements that best suit your needs.
Ongoing Assistance
Our support does not end when a service begins or a product is delivered. We remain available to provide guidance and ongoing support.
Resources
Helpful Information for Your NDIS Journey.
Explore practical information, guidance and insights to help you understand the NDIS and make informed decisions about your care and support.
New to the NDIS?
Learn how the NDIS works, understand your available support options and discover how Charter Care Services can help you get started.
Choosing the Right Provider
Discover what to consider when selecting a disability support provider, allied health professional, plan manager or equipment supplier.
Understanding Plan Management
Learn how plan management works and how it can provide greater flexibility, transparency and support.
Choosing Disability Equipment
Explore helpful information about selecting, renting, purchasing and maintaining disability and mobility equipment.
Our Trusted Partners
At Charter Care Services, our commitment to providing exceptional support and care that extends beyond our direct services. We proudly collaborate with esteemed partners who share our dedication to enhancing the lives of NDIS participants.
What Our Customers Say
“I can highly recommend Charter Care Services. I have had the pleasure of having Kirsty Condon as my son's plan manager. She always goes above and beyond to help with any questions or problems. Kirsty explains things in a way that are easy to understand as NDIS can be confusing at times. Kirsty provides excellent care to her clients and I would definitely recommend her!!”
Shae C.
“I have found my experience with Charter Care Services and especially my case worker Kirsty Condon to be of the up most professional and caring level. Meeting all of my needs within the NDIS promptly and to a high standard. At every point of contact for inquiry and assistance my enquiry has been dealt with in a way that has been clear and concise leaving no doubt or confusion. I have no hesitation in recommending Charter Care Services to anyone.”
Chris B.
“Charter Care transformed my life. Their knowledgeable team guided me through every step and the high-quality wheelchair I received has given me the freedom to move confidently again.”
Sarah M.
“I couldn’t be more impressed with Charter Care. Their equipment exceeded my expectations and their support made the entire process seamless.”
John D.
Blogs & Articles
We’re Here to Help
Have a question or need help finding the right service?
Whether you are interested in disability equipment, allied health, plan management or other Charter Care services, our friendly team is here to help.
Complete the enquiry form or email us directly at enquiries@chartercareservices.com.au and a member of our team will be in touch.




















